Since we stayed at the Sandman Hotel, we thought we would drop in early for dinner before 6 when there are less people around dinner time. We ordered 2 sirloin steaks and 2 cheese burgers (if my memories are correct).
The order took more than 45 minutes after ordering to come, partly because we were told that there was "no fries" in the restaurant. (and later on, fries did come out. Maybe someone went shopping.)
During the 45 minutes, I realized the chefs and kitchen staff were very very busy because they were preparing for Uber or take out foods, which in this era is an important source of income.
After 45 minutes, the dishes finally came.
However, probably because they were too busy, our 2 steaks were black, overcooked with surface charcoal of 2mm. They were so hard to chew that we cut the surface off to eat, which defeats the entire purpose of paying money for Alberta beef.
My wife was really emotionally upset because this shouldn't be this way, paying money for blackened food which is barely edible. (I can provide photos if needed.)
These are the hardest steaks I have ever eaten.
My kids' burgers were also blackened and hard and did not taste good.
I mean, the server girl did a wonderful job of cheering us up by providing a "sorry" dessert. However, we left with an empty feeling because we wanted good Alberta steak, not "dessert".